Terms and Conditions
Welcome to Eco Plumbers. By accessing or using our services, you agree to these Terms and Conditions. Please read carefully.
1. Scope of Services
Eco Plumbers provides plumbing services, including but not limited to:
- Emergency repairs.
- Routine maintenance.
- Drain cleaning and water system installations.
2. Service Agreement
By engaging our services, you agree to:
- Provide accurate information regarding your plumbing needs.
- Ensure access to premises for service delivery.
- Accept that while we strive for high standards, results may vary based on individual circumstances.
3. Pricing and Payment
- Pricing will be communicated before work begins.
- Payment is due upon completion of the service unless agreed otherwise.
- Late payments may incur fees.
4. Cancellations and Refunds
- Cancellations are accepted up to 24 hours before scheduled service without penalty.
- Refunds are provided only for services deemed unsatisfactory due to Eco Plumbers’ fault.
5. Liability
Eco Plumbers is not responsible for:
- Pre-existing plumbing issues should be addressed during service.
- Indirect or consequential damages caused by plumbing issues.
6. Warranties
Our work is backed by a warranty, subject to the terms communicated during service.
7. Governing Law
The laws of New South Wales, Australia, govern these terms.
8. Amendments
We reserve the right to update these terms at any time. Clients will be notified of significant changes.
9. Contact Us
For queries, contact us at:
Email: info@ecoplumbers.com.au
Phone: +61 0435 732 060
Address: 23 Leofrene Ave Marrickville, NSW 2204